UmrahSmart Malaysia
For Travel Agencies & Mutawwif

Manage Your Entire
Pilgrim Group
From One Dashboard

Umrahsmart gives your agency real-time visibility over every pilgrim — eliminating lost-pilgrim incidents, reducing family call volume, and protecting your agency's reputation.

Bulk pricing available
Dedicated account manager
TABUNG HAJI compatible
200+Pilgrims per group supported
1 tapTo locate any pilgrim on the map
< 3sSOS alert delivery time
80%Reduction in family inbound calls
The Problem

What Agencies Struggle With

Every agency running group pilgrimages faces the same recurring challenges — and they compound as your group size grows.

Lost Pilgrims in Large Groups

Managing 40–200 pilgrims across the Grand Mosque and Mina is near-impossible without real-time visibility. One separated pilgrim creates hours of panic.

Manual Headcounts Are Unreliable

Paper-based roll calls delay departures and miss emergencies. Your team shouldn't be counting heads — they should be guiding the experience.

Families Demand Constant Updates

Families back home expect to know their loved ones are safe. Answering individual calls round-the-clock drains your team and your reputation.

Agency Features

Everything Your Team Needs

Live Group Map

See every pilgrim's real-time location on a single dashboard. Zoom into any area, filter by sub-group, and spot stragglers instantly.

Emergency SOS Alerts

When a pilgrim presses the SOS button, your team leader and the family dashboard receive an immediate push alert with precise coordinates.

Headcount & Attendance Reports

Auto-generated check-in logs for every site visit. Export PDF or CSV reports for your records and TABUNG HAJI compliance.

Medical Proximity Finder

App surfaces nearest hospitals, clinics, and medical tents at holy sites — helping your guides respond faster in any health emergency.

Multi-Group Management

Run multiple Umrah packages simultaneously. Assign devices to groups, sub-groups, and individual mutawwif with role-based access.

Family Peace-of-Mind Portal

Each pilgrim's family gets view-only access to their loved one's location — reducing your inbound calls by up to 80%.

Getting Started

Up and Running in 3 Steps

01

Order Devices in Bulk

Contact us for agency pricing. We ship pre-configured devices directly to your office before departure.

02

Assign & Activate

Use the agency dashboard to assign each device to a pilgrim. One tap per person — no technical setup required.

03

Monitor in Real Time

Your team leads get the agency dashboard. Pilgrims' families get their personal view. Everyone stays informed.

Agency Package

Everything in One
Agency Plan

Pricing is based on group size and season. Contact us for a custom quote tailored to your packages.

Bulk device pricing with agency discount
Dedicated account manager
Pre-departure device configuration
Priority WhatsApp support line
Group management dashboard
Family portal included per pilgrim
Emergency alert escalation chain
Post-trip usage reports

Custom Pricing

Bulk discounts start from 10 devices. Tell us your group size and we'll send you a quote within 24 hours.

Usually reply within 1 business day

Ready to Partner?

Give Your Pilgrims the Safest Journey of Their Lives

Join agencies across Malaysia who trust Umrahsmart to protect their groups — and their reputation.

Contact Agency Team